Paragon ID supports the digital transformation of international driving permits in France

The Sub‑Directorate for Road Education and Driving Licences (la sous-direction de l’éducation routière et du permis de conduire - ERPC, Fr.) part of the Road Safety Delegation of the French Ministry of the Interior, has entrusted Paragon ID with the deployment and operation of a new system for issuing international driving permits (IDP) also known as international driving licence. This initiative represents an important step in the digitalisation of public services and aims to make access to this document simpler and faster for citizens.

Until recently, applications for international driving permits relied largely on manual procedures. Applicants had to send a physical photograph and a stamped return envelope for the production and delivery of the document. This process often resulted in long processing times.

A fully digital process for applicants

The new system introduces a fully digital application process. Applicants now submit their request online. They upload their supporting documents in digital format, provide an e‑photo and pay directly on the France Titres (ANTS) platform via the secure payment gateway of Paragon ID’s partner Lyra.

The infrastructure deployed meets high standards of security and data protection. The solution relies on Paragon ID’s ISO 27001‑certified environments to secure sensitive data. Payments are processed through the Lyra payment service, which complies with PCI DSS standards, the international benchmark for payment transaction security.

Once the administration validates an application, the data is securely transmitted to Paragon ID. The company then manages the entire production process. The international driving permit and its accompanying letter are personalised at Paragon ID’s facilities before being dispatched to the applicant by tracked mail.

Paragon ID also transmits production and dispatch tracking information to the driving licence management systems and to the France Titres (ANTS) portal, allowing applicants to track the progress of their request online.

The benefits of a modernised system

By entrusting Paragon ID with the operational management of the process — from payment to production and delivery — the French State simplifies service organisation while improving the overall user experience.

The benefits are clear. For the administration, the system reduces operational costs and significantly limits the manual processing of applications. For citizens, the process becomes simpler and faster. Delivery times are reduced from several months to just a few weeks.

Industrial expertise serving personalised documents

Paragon ID operates a secure platform dedicated to the personalisation of sensitive documents at its site in Argent‑sur‑Sauldre. Thanks to this industrial expertise, the company can personalise, produce and deliver documents such as transport cards, professional cards and medical test results directly to users’ homes.

Each year, Paragon ID sends millions of personalised documents and letters.

About the International Driving Permit (IDP)

The international driving permit is an official document that allows individuals to drive in certain foreign countries in addition to their national driving licence. It is generally required outside the European Union, particularly in destinations such as the United States, Japan, Australia, as well as some countries in Africa and Asia, where local authorities require an official translation of the licence. This document does not replace the original licence, which must always be presented alongside it. In France, the application can be made free of charge online via the ANTS website. 

About Paragon ID

Paragon ID is a global leader in identification solutions for the e-ID, Transport & smart mobility, traceability and payment markets. Drawing on its expertise in secure printing and contactless technologies, the company helps organisations create connected ecosystems that improve efficiency and the user experience across various sectors such as logistics, retail, industry, aviation, government and healthcare.

Paragon ID employs more than 900 people and operates from manufacturing facilities in Europe, the United States, and Australia close to its customers. 

Paragon ID is owned by Grenadier Holdings (formerly Paragon Group), a privately owned business with a global presence in more than 30 countries.

About Lyra

Lyra Group is a leading French payment provider. For over 25 years, it has supported businesses and public sector organisations with secure and efficient payment solutions, both online and at the point of sale. Its robust platforms enable seamless and intuitive payment experiences, while ensuring the highest standards of data protection and financial control.
More information at: www.lyra.com