CRM is king and providing proactive and secure services to support customer communication is our key commitment. With a combined digital & rematerialisation expertise and a strong SLA culture we aim at offering the most efficient service for optimal customer satisfaction.
Paragon ID teams have accumulated years of experience in the supply & encoding of magnetic & contactless ticketing with additions in time of ASK (France), EDM (USA), Magnadata and Bemrose (UK).
Overtime, at the request of our customers, we have developed a set of services revolving around card and document encoding & personalization & packaging.
We now deliver secure personalization services to multiple transit network & authorities, school transport, national rail schemes or Universities across our regions, this includes
Ticket & smartcard personalisation
- Black and white, colour picture, numbering, embossing, QR barcodes 3D / 2D, magnetic or contactless encoding
- Associated documents: variable data (text, numbering, barcodes - 1D / 2D, QR codes...)
Documents and Marketing Solutions
- Digitisation of inbound and outbound communication
- Web2print, online ordering
- Print and mail to your customers (same day, D+1, D+2) with inserting, franking and routing
- Card / letter matching: up to 4 cards per letter
- Costs and lead-times rationalisation and optimisation
- Multi-channel campaigns (sales campaigns, loyalty schemes...) - mail, email, SMS
- Data transfer - secure transfer and receipt of your files (EDI, FTP, CFT...), process automation
- Extranet websites
With a strong data privacy and software security culture ie RGPD compliance and ISO 27001 certification, we offer outstanding on-demand services with strong data management and encryption expertise.
Our local teams in Europe, USA, UK and Australia will be happy to answer your enquiries